b5777 Privacy Policy

b5777 ("we", "us", "our") operates the online casino and sports betting platform accessible at https://b5777.io (the "Platform"). We are committed to protecting the privacy and personal data of every individual who accesses or uses our Platform, including registered players, visitors, and prospective users based in Bangladesh and elsewhere.

This Privacy Policy sets out the categories of personal data we collect, the purposes for which that data is processed, the legal grounds on which we rely, how long we retain data, who we may share it with, and the rights available to you as a data subject. This policy applies to all personal data collected through the b5777 website, mobile interface, customer support channels, and any other touchpoint through which you interact with b5777.

We encourage all players to read this policy carefully and to contact our support team if anything is unclear. Our support team is available 24 hours a day, 7 days a week, including Bangladeshi public holidays such as Victory Day (16 December) and Independence Day (26 March).

For the purposes of applicable data protection legislation, b5777 acts as the data controller in respect of the personal data collected through the Platform. As data controller, b5777 determines the purposes and means of processing your personal data and is responsible for ensuring that processing is carried out lawfully, fairly, and transparently.

Any data processors engaged by b5777 — including payment service providers, KYC verification partners, and game content providers — process data on our behalf and are bound by data processing agreements that restrict their use of your personal data to the specific purposes for which they have been engaged.

If you have any questions about how b5777 handles your personal data, or if you wish to exercise any of your data rights, you may contact us at the address set out in Section 15 of this policy.

b5777 collects the following categories of personal data. The specific data points collected in each category depend on how you interact with the Platform:

We do not collect sensitive personal data such as biometric data, health information, political opinions, religious beliefs, or racial or ethnic origin, except where such data is incidentally contained within identity documents submitted for KYC purposes, in which case it is processed solely for age and identity verification and is not used for any other purpose.

b5777 collects personal data through the following methods:

• Direct collection: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or submitting feedback.
• Automated collection: Technical and usage data collected automatically when you access the Platform, through server logs, cookies, and similar tracking technologies. See Section 8 for full details on our cookie practices.
• Third-party collection: Data received from payment service providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard) confirming the status and details of your transactions, and from KYC verification partners who assist us in confirming the authenticity of identity documents.
• Fraud prevention services: In certain cases, b5777 may cross-reference data against third-party fraud databases to verify the legitimacy of an account or transaction.

b5777 does not collect personal data from social media platforms, data brokers, or advertising networks.

b5777 processes your personal data on one or more of the following legal grounds, depending on the nature of the processing activity:

• Contractual necessity: Processing is required to perform our contract with you — specifically, to register your account, process deposits and withdrawals, operate the gaming platform, and provide customer support.
• Legal obligation: Processing is required to comply with applicable legal obligations, including anti-money laundering (AML) requirements, Know Your Customer (KYC) obligations, and age verification mandates.
• Legitimate interests: Processing is carried out in pursuit of b5777's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and internal analytics — provided that these interests are not overridden by your data protection rights.
• Consent: Where b5777 relies on your consent as a legal basis (for example, for optional marketing communications), you have the right to withdraw that consent at any time by contacting support.

b5777 uses the personal data we collect for the following specific purposes:

• To register and maintain your b5777 player account
• To verify your identity and age as part of our KYC process, confirming that you are at least 21 years of age
• To process deposit and withdrawal transactions via bKash, Nagad, Rocket, Upay, Visa, and Mastercard
• To detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct
• To monitor your gaming activity for responsible gaming purposes, including identifying patterns that may indicate problematic gambling behaviour
• To communicate with you regarding your account, including security alerts, transaction confirmations, and support responses
• To send you promotional communications about bonuses, offers, and seasonal promotions (only where you have not opted out)
• To improve the b5777 platform based on aggregated, anonymised usage analytics
• To comply with applicable legal and regulatory obligations
• To enforce our Terms & Conditions and resolve disputes

b5777 does not use automated decision-making or profiling that produces legal or similarly significant effects on players, except as part of our fraud detection systems where such automated processes are supplemented by human review.

b5777 does not sell, rent, or trade your personal data. We share your data only in the following circumstances and only to the minimum extent necessary:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, and Mastercard receive the transaction data required to process your deposits and withdrawals. These providers operate under their own privacy policies and are independently regulated.
• KYC and identity verification partners: Third-party verification services receive your identity documents and the data required to confirm your identity and age. These partners are contractually bound to process this data solely for verification purposes.
• Game content providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive a unique anonymised player identifier to deliver game content and maintain game-level fairness records. They do not receive your name, contact details, or financial data.
• Legal and regulatory authorities: b5777 will disclose personal data to law enforcement, regulators, or courts where required to do so by applicable law or in response to a lawful request. We will notify you of any such disclosure where permitted by law.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of b5777's business, your personal data may be transferred to the acquiring entity, subject to equivalent data protection safeguards.

All third parties with whom b5777 shares personal data are required to maintain appropriate technical and organisational security measures and to process your data only for the purposes specified by b5777.

b5777 uses cookies and similar tracking technologies to operate the Platform, maintain your session, and collect usage analytics. The following types of cookies are used:

• Essential cookies: These are strictly necessary for the Platform to function. They maintain your login session, remember your account preferences, and ensure the security of your account. Essential cookies cannot be disabled without impairing Platform functionality.
• Analytics cookies: These cookies collect aggregated, anonymised data about how visitors use the Platform — including pages visited, session duration, and device type. This data helps b5777 identify areas for improvement. Analytics data is not linked to your identity.
• Fraud prevention cookies: These cookies assign a unique identifier to your browsing session to assist our fraud detection systems in identifying unusual activity patterns.

b5777 does not use advertising cookies, retargeting cookies, or any third-party tracking cookies designed to build a profile of your browsing behaviour across other websites.

You may manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies will prevent you from logging in to your b5777 account and using the Platform.

b5777 retains personal data for the periods set out below. Once the applicable retention period has expired, data is securely deleted or irreversibly anonymised.

Where b5777 is involved in active legal proceedings or regulatory investigations, relevant data may be retained beyond the standard retention periods until the matter is fully resolved.

b5777 implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security infrastructure includes:

• 256-bit SSL/TLS encryption on all data transmitted between your device and b5777 servers, including all login, deposit, withdrawal, and account management pages
• AES-256 encryption at rest for all stored personal and financial data
• Access controls and role-based permissions ensuring that only authorised b5777 personnel can access personal data, and only to the extent required for their specific role
• Two-factor authentication for all internal administrative access to systems containing personal data
• Regular security audits and penetration testing conducted by independent third-party security specialists
• 24/7 intrusion detection monitoring with automated alerting on suspicious access patterns

Despite these measures, no online platform can guarantee absolute security. In the event that a security breach results in a risk to your personal data, b5777 will notify affected players and, where required, relevant authorities, within the timeframe specified by applicable law.

You are responsible for maintaining the security of your own b5777 account credentials. b5777 strongly recommends using a unique, complex password and not sharing your login details with any third party.

As a data subject, you have the following rights in relation to the personal data b5777 holds about you. To exercise any of these rights, please contact our support team using the details in Section 15. b5777 will respond to all verified requests within 30 calendar days.

Please note that some rights are subject to limitations. For example, b5777 cannot delete financial transaction records that we are legally required to retain for AML compliance purposes. Where we are unable to fulfil a request in full, we will explain the reason in our response.

The b5777 platform is strictly for adults aged 21 years and above. b5777 does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the account registration and KYC process, and b5777 employs additional monitoring measures to detect accounts that may have been created by underage individuals.

If b5777 becomes aware that personal data has been collected from a person under the age of 21, that account will be immediately closed, all data associated with the account will be deleted to the extent permitted by our legal obligations, and any funds deposited will be returned to the originating payment method following an investigation.

If you are a parent or guardian and believe that your child may have created an account on b5777, please contact our support team immediately at the details provided in Section 15.

The b5777 platform may contain references to third-party services such as payment providers (bKash, Nagad, Rocket, Upay) and game content providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi). When you interact with these third-party services — for example, when you complete a bKash payment — you are subject to their own privacy policies, which are separate from this policy.

b5777 is not responsible for the privacy practices of any third-party service. We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of the b5777 platform.

b5777 reserves the right to update or amend this Privacy Policy at any time. When material changes are made to this policy, the "Last Updated" date at the top of the Table of Contents will be revised and, where the changes are particularly significant, registered players will be notified via their registered mobile number or by a prominent notice displayed on the Platform upon their next login.

We encourage you to review this Privacy Policy periodically to stay informed about how b5777 protects your personal data. Your continued use of the Platform following the publication of an updated Privacy Policy constitutes acceptance of those changes. If you do not agree to the updated policy, you must stop using the Platform and contact support to close your account.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a privacy concern, please contact the b5777 data protection team. We aim to respond to all privacy-related enquiries within 2 business hours during Bangladesh Standard Time (BST, UTC+6) business hours, and within 12 hours outside those hours.